Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.


You can register your interest by  contacting your case officer in your local Intreo Centre.


Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.

Customer Service Representative / Administrator

  • Cill Dara Ar Aghaidh Teoranta, Enterprise Skills Programme
  • Ref: #CES-2160975
  • Naas, County Kildare, Ireland
  • No of positions: 1
  • Community Employment Programme
  • 19.5 hours per week
  • Community Employment Programme Rates
  • Published On: 05 Oct 2020
  • Closing On: 16 Nov 2020



As the first point of contact, provide a friendly & efficient approach to all calls received / outgoing – ensuring service users who are isolated / needing support receive the adequate time required. Take appropriate action – book job assessments, jobs & referrals to other services where necessary Dealing with queries regarding the service & providing adequate information Dealing with all incoming / outgoing post for the service & responding where required Drafting letters to customers / service affiliates where required Ensure all photocopying is completed where necessary Maintain financial records for the service / customers & necessary paperwork Compile job schedules for the maintenance workers, including logistics Networking within the community to promote the service Distributing flyers / information on the service Liaise with the various services regarding referrals / referral procedures Compile / regularly update a list of trades people for referrals Basic computer skills necessary – use functions to access software, save/retrieve/edit documents, create/delete folders & files Word-processing – produce documents to acceptable standards – i.e. letters, job schedules etc. Spreadsheets – utilize spreadsheets for the production of statistics, customer jobs, equipment control etc. Using email & internet for tasks associated with the role – Manage folders, send, receive & retrieve emails Take part in training relevant to the role where required Take part in team meetings where required Assist with general reception duties & provide cover where required